FAQs
Coffee breaks & Lunch
Does the registration cover coffee breaks/lunches?
Flight Offer
Why isn't the AUA code working?
Hotel Booking
How can I change my existing hotel booking?
Why does the hotel has no information about my booking?
Until when can I cancel my hotel booking free of charge?
Invitation Letter
Do I need an Invitation Letter?
How can I request an Invitation Letter?
Can I request an Invitation Letter for my Accompanying Person(s)?
Registration
The login is not working. What could be the reason?
Is group registration possible?
What is included in the registration fee?
Do I have to register for free of charge events?
I accidentally chose "bank transfer" instead of "credit card payment". Can I still pay by credit card online?
How can I cange my existing registration?
How can I cancel my existing registration?
Travel Grant
Are travel grants for this conference available?
Venue
Where can I park my car?
Is free WLAN available at the venue?
Can I print my poster onsite?
Where is the nearest ATM?
Can I drink the tap water?